Effective Date: 22/04/2026
Website: https://ekyamclinic.com/
1. Introduction
Welcome to Ekyam Multi-Speciality Clinic (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal and medical information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Our goal is simple: trust-first healthcare, data-second usage.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Age, gender
- Address
b) Health Information
- Medical history
- Symptoms and consultation details
- Diagnostic reports (if shared)
c) Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
3. How We Use Your Information
We use your information to:
- Provide medical consultation and healthcare services
- Schedule appointments and follow-ups
- Improve patient care and service quality
- Communicate important updates or health-related information
- Maintain internal medical records
- Comply with legal and regulatory obligations
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share your information only under the following circumstances:
- With doctors and healthcare professionals within our clinic for treatment purposes
- With diagnostic labs, pharmacies, or partners (only if required for your care)
- When required by law or regulatory authorities
- In case of medical emergencies
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption practices
- Restricted access to sensitive information
- Regular monitoring for vulnerabilities
However, no digital system is 100% secure, and we encourage users to share information responsibly.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve services
You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data (subject to medical/legal requirements)
- Withdraw consent for data usage
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party platforms (such as WhatsApp or social media). We are not responsible for the privacy practices of these external platforms.
9. Children’s Privacy
Our services may involve pediatric care; however, data is collected only with parental or guardian consent.
10. Data Retention
We retain your information:
- As long as necessary for medical and legal purposes
- As required under applicable healthcare regulations
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Ekyam Multi-Speciality Clinic
Jaipur, Rajasthan, India
📧 Email: ekyamclinicbangalore@gmail.com
📞 Phone: +91 7411 6072 43